Contact Us
Questions regarding overall program administration, coverage, premium deposits, experience modification factors, refunds, premium discounts, payroll audits, board meetings, and certificates of insurance, contact:
- Jim deSpelder Administrator/CEO, JimdeSpelder@crasif.org, 517.214.6070
- Doris Baakko, Controller, DBaakko@crasif.org, 517.371.7880
- Janet Wise, Administrative Assistant, JWise@crasif.org, 517.371.7880
Questions regarding reporting claims, the status of a claim or a litigated case, arranging risk control services, medical services billing and accessing the member portal, contact:
- Melissa Teregan, Senior Claims Specialist, MTeregan@mackadmin.com, 810.844.8137
- Kathy Cothern, Claims Supervisor, Kcothern@mackadmin.com, 810.844.8116
- Erin McBride, Claims Account Manager, EMcbride@mackadmin.com, 810.844.8119
- Lisa Heads, Client Services Manager, LHeads@mackadmin.com, 810.844.8112
- Al Roden, Director of Safety & Risk Consulting, ARoden@mackadmin.com, 810.355.8642
- Sam SanMigual, Safety & Risk Consultant, TBD