CRASIF Service Team

Questions regarding overall program administration, coverage, premium payments, experience modification factors, refunds, premium discounts, payroll audits, board meetings, certificates of insurance and accessing the CRASIF Member Portal, contact:

Joyce Porter

Administrator

CRASIF Administrator
517.371.7880
jporter@crasif.org
Doris Baakko

Controller

CRASIF Accounting 
517.371.7880
dbaakko@crasif.org
Janet Wise

Administrative Assistant

CRASIF Administrative Services/Event Coordinator
517.371.7880
jwise@crasif.org

Questions regarding reporting claims, the status of a claim or a litigated case, scheduling risk control services, medical services, billing and accessing the Mackinaw Administrator's Member Portal, contact:

Lost Time/Wage Loss Claims, Litigated Claims & Medical-Only Claims

Melissa Teregan
Senior Claims Specialist
810.844.8137
mteregan@mackadmin.com

Claims Manager

Kathy Cothern
Claims Manager

810.844.8116

kcothern@mackadmin.com

Regional Claims Director

Erin McBride
Assistant Vice President
810.844.8119
emcbride@mackadmin.com

Member Portal, Claim Reports

Lisa Heads
Client Services Manager
810.844.8112
lheads@mackadmin.com

Safety Training, Worksite Audits, & Regulatory Consultant

Al Roden
Director of Risk Consulting
810.355.8642
aroden@mackadmin.com

Safety Training, Worksite Audits, & Regulatory Consultant

Adam “Sam” SanMiguel
Senior Safety & Risk Consultant
989.415.9226
Asanmiguel@mackadmin.com